Thursday, November 11, 2010

Communication 101

We communicate every day - as mentors, parents, friends, colleagues... everything is a conversation and exchange of information.

But so much information comes at us everyday like weeds tossed over a fence. It's like saying "Here you go... now it's your problem because I've passed it on."

If we took a few moments to think through what we're really sharing, it could make a big difference.

1 - What is it the other person needs to know? What's the one thing they should realise?

2 - How should they feel about the information? What's in it for them? (and yes, it's ok to tell them how you hope they'll feel)

3 - What do you wish them to DO with the information? Our days are filled with "nice to know" things but really good information has a relevance and a use.

If you can't answer #2&3... do you really need to share the information?

Know, feel, do... folks will thank you and listen.

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